What is responsible gaming and why does it matter
Hbaij's values and commitment
Responsible Gaming means enjoying gaming as a form of entertainment — not viewing it as a source of income or a way to solve problems. hbaij believes every player should know their limits and have fun within them.
Online gaming is growing fast in Bangladesh, and many players may be joining a platform like this for the first time. hbaij wants your experience to be fun and safe — which is why we've built responsible gaming protections in from the very start.
Problem gambling can affect anyone, regardless of age or background. It is not a sign of weakness — it is a health issue that can be resolved with timely support. hbaij is always ready to provide that support.
Keep in mind: Gaming is for entertainment — not for recovering losses. At the end of every session, ask yourself: am I having fun, or am I chasing money I've lost?
Hbaij's responsible gaming policy is built to international standards. We believe transparency and integrity are the foundation of our relationship with users. On this page you'll find everything you need — information, tools, and pathways to support.
Our safety measures
Responsible gaming features always available to you at hbaij
Deposit Limit
Set your own daily, weekly, or monthly deposit limit. Once set, it takes effect immediately. If you increase the limit, the change will only apply after 7 days.
Session Time Limit
Decide in advance how long you'll play. When time is up, hbaij will automatically alert you and, if needed, end the session.
Self-Exclusion Options
Exclude yourself from the platform for a set period. You can choose a self-exclusion period of 7 days to 5 years. Login will be completely disabled during this time.
Cooling-Off Period
Need a break? Take a cooling-off period of 24 hours to 30 days. Your account stays active but gaming is paused during this time.
Loss Limit
Set a daily or weekly loss limit in advance. Once you reach the limit, hbaij will automatically end your session.
Real-Time Alerts
If you play for an extended time or spend over a set amount, hbaij sends automatic notifications to help keep you aware.
Check in with yourself
These questions will help you become more aware of your gaming habits
Read through the questions below and answer honestly. If you answer yes to more than 3, it may be worth seeking support.
Do you continue playing even after spending beyond your budget?
Do you bet more to try to win back money you've lost?
Is gaming causing conflict with family or friends?
Is gaming affecting your daily responsibilities, studies, or work?
Do you feel restless, irritable, or anxious when you are unable to play?
Have you had to borrow money because of gaming?
Do you hide how long you've been playing from family members?
Caution: If you answered "Yes" to 3 or more of the questions above, please contact hbaij support. We'll help you confidentially and without judgment.
How to Use the Protection Tools
A step-by-step guide to activating hbaij's responsible gaming tools
Log in to your account
Log in to your account at hbaij.onl and click the profile icon in the top right corner.
Go to the Responsible Gaming section
Go to your profile menu and select the "Responsible Gaming" option.
Set your preferred limits
Set a deposit limit, loss limit, session time, or cooling-off period — whichever you need.
Confirm
Save your settings. Limit reductions take effect immediately. Requests to increase a limit will take effect after 7 days.
Contact Us for Self-Exclusion
For permanent or long-term self-exclusion, contact the hbaij support team directly. It will be activated within 24 hours.
Help & Support Resources
You are not alone — hbaij is always here for you
There is no shame in having a gambling problem. It is a health matter, and with the right support it is manageable. hbaij's support team is trained in responsible gaming and provides assistance with complete confidentiality.
Live Chat Support
Click the chat button at the bottom right of the platform for 24/7 live support. All conversations are completely confidential.
Email support
Send an email to [email protected]. All responsible gaming messages are given top priority and responded to within 24 hours.
Expert Team
Hbaij's responsible gaming specialist team can connect you with professional counselling services whenever you need them.
Immediate account protection
If you contact support in an emergency, your account will be secured immediately — no waiting.
Information for family and friends
If you think a family member or friend may be struggling with a gaming problem, reach out to hbaij support. We're here to help families too — we can guide you on how to have the conversation and how to offer support.
Best practices for safe gaming
Follow these tips to enjoy hbaij responsibly
What to do
- Set a separate gaming budget — only use money you can afford to lose.
- Set a time and spending limit before each session.
- Take regular breaks — at least 10 minutes every hour is recommended.
- Set up hbaij's protection tools before you start playing.
- Treat gaming purely as entertainment — not as a source of income.
- Play with a clear head — not when you're tired or emotionally overwhelmed.
To Avoid
- Don't keep raising your bets in an attempt to recover losses.
- Never play with borrowed money or funds set aside for essential expenses.
- Do not game under the influence of alcohol or any other substance.
- Don't spend hours gaming while neglecting family responsibilities or work.
- Don't hide your gaming habits from family or loved ones.
- Do not allow children or minors to use your account.
Hbaij's responsible gaming policy isn't just words on paper — we genuinely care about your wellbeing. That's why these tools are active by default on our platform and can be accessed easily at any time.
Minor Protection Policy
Hbaij strictly enforces an 18+ policy
Hbaij is strictly an adults-only platform. No one under 18 may create an account or play. Age verification is mandatory at registration, and KYC documents may be requested in cases of doubt.
What parents and guardians should do
- Use parental control software on your devices.
- Keep your hbaij account password out of reach of children.
- Never share your account — especially with minors in your household.
- Have an open conversation with your child about the risks of online gaming.
hbaij's safety measures
- Age verification is mandatory at registration.
- KYC verification for suspicious accounts.
- Accounts are closed immediately upon identification of a minor.
- Prompt action on complaints from parents or guardians.
Contact Us: If you believe your child has registered on hbaij, contact us immediately at [email protected]. We will take action right away.
FAQ
Frequently asked questions about responsible gaming